Privacy Assurance
Privacy Policy
Effective Date: January 15, 2026
At Solizen, we prioritize the protection of your professional identity and data integrity. This policy outlines our commitment to transparency, security, and your rights in the digital landscape.
GDPR Compliant
CCPA Ready
ISO 27001 Standards
No Sale of Data
We do not sell your personal information to third parties. Period.
User Rights
You maintain full control over your data access, deletion, and portability.
Bank-Grade Security
Your data is encrypted at rest and in transit using industry-leading protocols.
1. Information We Collect
To provide our premium services, we collect information through several channels to ensure a seamless and personalized experience.
1.1 Information You Provide
This includes information provided during registration, form submissions, business consultations, and file uploads. We collect names, email addresses, professional titles, and communication preferences.
1.2 Information Automatically Collected
When you interact with Solizen, we automatically collect technical data: IP addresses, device types, browser information, and interaction logs. We use this to optimize our platform performance and security.
1.3 Information from Third Parties
We may receive information from verified partners, including CRM systems or single sign-on providers (like LinkedIn or Google), to enrich your profile with professional context.
2. How We Use Your Information
2.1 To Provide Our Services
Respond to your inquiries and project requests
Schedule and conduct consultations
Prepare project proposals and quotes
Deliver contracted services
Communicate about ongoing projects
Provide customer support
2.2 To Improve Our Website and Services
Analyze website usage and user behavior
Understand how visitors interact with our content
Identify technical issues and improve performance
Conduct user experience research
Develop new features and services
2.3 Marketing and Communications
Send newsletters and industry insights (with your consent)
Share relevant case studies and resources
Promote our services and special offers
Conduct email marketing campaigns
Retarget website visitors with relevant ads
2.4 Business Operations
Maintain our internal records
Conduct analytics and reporting
Detect and prevent fraud or security issues
Comply with legal obligations
Enforce our terms and policies
2.5 With Your Consent
Any other purpose we disclose to you when collecting information
Purposes you specifically consent to
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We share information with trusted third-party service providers who assist us:
Email service providers (for newsletters and communications)
Analytics providers (Google Analytics, Hotjar, etc.)
Meeting scheduling tools (Calendly or similar)
Customer relationship management (CRM) systems
Cloud hosting and storage providers
Website hosting services
Marketing automation platforms
These providers are contractually obligated to protect your data and use it only for specified purposes.
3.2 Business Transfers
If Solizen is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change.
3.3 Legal Requirements
We may disclose your information if required to:
Comply with legal obligations, court orders, or subpoenas
Protect the rights, property, or safety of Solizen, our users, or others
Investigate and prevent fraud, security issues, or technical problems
Enforce our Terms of Service or other agreements
3.4 With Your Consent
We may share your information for other purposes with your explicit consent.
3.5 Aggregated or De-identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you, such as industry statistics or website usage trends.
5. Data Security
We implement rigorous administrative, technical, and physical security measures. Our systems utilize 256-bit AES encryption for data at rest and TLS 1.3 for all data in transit. In the unlikely event of a data breach, our response protocol triggers immediate notification to affected users and regulatory bodies within 72 hours.
6. Data Retention
6.1 How Long We Keep Your Information
Contact Form Submissions: 3 years from last contact (unless project initiated)
Newsletter Subscribers: Until you unsubscribe
Project Clients: 7 years after project completion (for business records)
Website Analytics: 26 months (Google Analytics default)
Account Information: Until account deletion or 3 years of inactivity
Marketing Data: 2 years from last interaction
6.2 Deletion Requests
You can request deletion of your personal information at any time (subject to legal retention requirements).
7. Your Privacy Rights
Depending on your location (such as the EU/EEA or California), you may have the following rights regarding your personal information:
Right to Access
Request a comprehensive copy of the data we hold about you.
Right to Erasure
Request the permanent deletion of your personal records from our systems.
Right to Rectification
Update or correct inaccurate information in your profile.
Right to Portability
Transfer your data to another service provider in a structured format.
Questions regarding privacy?
Our dedicated Data Protection Officer is ready to assist you with any inquiries or rights requests.
Email our Legal Team
privacy@solizen.com